In connection with the PQRS reporting program, the Centers for Medicare and Medicaid Services (CMS) has created the CAHPS for PQRS survey to measure patients’ experiences with their healthcare providers and medical practices.  The survey questionnaire asks questions related to:

  • Getting Timely Care, Appointments, and Information
  • How Well Providers Communicate
  • Patient’s Rating of Provider
  • Access to Specialists
  • Health Promotion and Education
  • Shared Decision Making
  • Health Status/Functional Status
  • Courteous and Helpful Office Staff
  • Care Coordination
  • Between Visit Communication
  • Helping You to Take Medication as Directed
  • Stewardship of Patient Resources 

The CAHPS for PQRS survey is equal to 3 individual PQRS measures and 1 National Quality Strategy (NQS) domain.

While required for group practices of 100 or more EPs, for program year 2015, CAHPS for PQRS reporting is available to group practices of 2 or more EPs wishing to supplement their PQRS reporting. 

Groups participating in CAHPS for PQRS are required to contract with a CMS-certified survey vendor to administer the CAHPS for PQRS survey on their behalf.

As a CMS-certified vendor Metrix Matrix will be able to assist you in meeting all of your PQRS Requirements.  Contact us today for more details.

About PQRS: The Physician Quality Reporting System (PQRS) is a voluntary reporting program that applies a negative payment adjustment to promote the reporting of quality information by eligible professionals (EPs).  The program applies a negative payment adjustment to practices with EPs or group practices participating via the group practice reporting option (GPRO) who do not satisfactorily report data on quality measures covered for covered Medicare Physician Fee Schedule (MPFS) services furnished to Medicare Part B Fee-for-Service (FFS) beneficiaries (including Railroad Retirement Board and Medicare Secondary Payer).

For more information or to contract with Metrix Matrix to perform your CAHPS for PQRS surveys, contact Rob Dana at 888-865-0065, ext 405, or at