Medical Practice and Group Non-Patient Stakeholder Studies


The Non-Patient Medical Stakeholder Survey was created for the purpose of identifying and tracking attitudes, perceptions, awareness, concerns and goals of medical stakeholders who have a direct influence on patient experience within their respective medical group(s) and/or practice(s).

The survey instrument used is proprietary to Metrix Matrix and includes question groupings that ask about overall (stakeholder) satisfaction, teamwork & cooperation, patient care, teamwork & trust, resources, professional experience, change, work & life balance and the average work week.

In the past, these studies have been conducted among a variety of stakeholders, including physicians, mid-levels, practice managers and other medical staff.

A popular Medical Practice and Group Stakeholder Study is conducted among stakeholders who were are involved in the Patient-Centered Medical Home (PCMH) transition and implementation. Two of the key findings from this study include:

  • Full-time physicians are the least likely of all members of a primary care medical practice to recommend primary care as a career. (Part-time physicians were most likely.)
  • Stakeholders from practices with mid-levels (PA/NP) were far more likely to be satisfied with their practice.

These are just a few of the troublesome and encouraging results uncovered in this groundbreaking original study.

Without this 360° view of your practice, your Medical Home may simply be an exercise in compliance and certification.

For more information or to contract with Metrix Matrix to perform your practice and group Non-Patient Stakeholder surveys, contact Rob Dana at 888-865-0065, ext 405 or at