Metrix Matrixrespects your personal privacy and is committed to adhering to federal and state privacy laws and industry guidelines in order to protect you and your identity. This privacy policy ("Privacy Policy") describes how we handle the personal information that you provide to us on this site (the "Metrix Matrix Web Site" or the "Web Site"). This Privacy Policy applies only to the Metrix Matrix Web Site, not to any other sites that may be accessible from here.

After reading this Privacy Policy, you will know:

  • What information Metrix Matrix collects from you
  • How Metrix Matrix uses your information
  • What choices you have about how Metrix Matrix treats your information
  • How Metrix Matrix protects your privacy
  • What Metrix Matrix does about children visiting the Web Site
  • How you can contact Metrix Matrix

Please be sure to read this Privacy Policy before using the Web Site or submitting information to us. By using the Web Site, you accept and agree to our privacy practices. Our Privacy Policy may change from time to time and your continued use of the Web Site means that you accept such changes, so please check this area periodically for updates to this Privacy Policy.


Active Information Collection

Like many other web sites, we actively collect information from users of our Web Site both by asking specific questions through the comment submission, registration and other features of the Web Site and by permitting you to communicate directly with us via email. Some of the information that you submit during any comment submission, registration or other online process, may be personally identifiable (that is, information that can be uniquely identified with you, such as your name, business name, address, phone number, fax number, e-mail address, etc.) and may include other sensitive information, such as financial or product information.

When you visit the Web Site, we will not collect any personally identifiable or other sensitive information from you unless you provide it to us voluntarily. If you choose to register, during the registration process you will be asked for certain information, most of which is required in order to complete the registration. We will inform you which information is optional.

Metrix Matrix does not have control over the privacy policies applied by any other party to whom you may disclose information. Third party sites that are linked to from the Web Site, including those of our Sponsors, are not under the control of Metrix Matrix and we are not responsible for their content or privacy policies. If you would like information on any other party's privacy policy, you should contact that party directly, and we encourage you to do so.

Passive Information Collection

As you navigate through a web site, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as navigational data collection. Like most web site operators, we track IP addresses, use cookies and assign Internet tags. Your Internet browser automatically transmits to this Web Site some of this anonymous information, such as the URL of the Web site you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. Our system also automatically gathers information about the areas you visit on this site.

This site may also collect anonymous information from your computer through cookies and Internet tags. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. However, certain features of this site might not work without cookies.

We passively collect information to understand what areas of the Web Site are most popular, which areas may require improvement and what technologies are being used by our visitors. This information helps us to update and improve the Web Site. We also use this information for security purposes, to detect and to block security breaches and to provide you with a safe online environment. Metrix Matrix does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.


Metrix Matrix uses your personal information to enhance the operation of the Web Site and allow you to use all of its features.

Your contact information, product and financial information will be used for the purposes for which you supplied it to us (e.g., registering for certification), to send you related notices or materials and to respond to your comments or requests for information. If you direct comments to us or request information from us, we may ask you questions in an effort to tailor our response to your situation. We may also enhance or merge personally identifiable information with data obtained from third parties for the same purpose.

Metrix Matrix will not sell your personally identifiable information to any outside organization for the organization's own use without your consent. Metrix Matrix may disclose your personal information to the reputable vendors that assist us in processing information or delivering materials or services. These vendors are instructed not to use the information for any other purpose.

Metrix Matrix does not otherwise distribute to third parties your personally identifiable information. Metrix Matrix, however, will have no liability for disclosure of information obtained due to errors in transmission or the unauthorized intervention of third parties.

Metrix Matrix may provide aggregate statistics about our visitors, participants in our certification processes or studies, sales, online traffic patterns and related information to reputable third parties, but these statistics will not include any personally identifying information. Metrix Matrix will also will disclose any information that it is required to disclose by law or by an appropriate government authority.


You may contact us at if you do not want your information to be used in the manner described in this Privacy Policy or wish to correct any information that you have provided to us. If you request a correction of your information, we will use reasonable efforts to make those corrections in our files.

If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of this site may then be inaccessible or not function properly.


We have implemented both technical and procedural methods to maintain the integrity and security of all sensitive information under our control and protect it against loss, misuse and unauthorized alteration. In addition, our electronic files are backed up for redundancy and designed to be accessible only by authorized individuals.

This site contains links to other web sites operated by third parties that may be of interest to you. We cannot control these third party sites, which may collect personal information from you. When you follow a link and leave this site, you do so at your own risk.


The Web Site is not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose online. If a child has provided us with personally identifiable information, a parent or guardian of that child may contact us via e-mail at if they would like this information deleted from our records. We will use reasonable efforts to delete the child's information from our databases.


If you have any questions, comments, or concerns about this Privacy Policy or the information practices of the Web Site, please contact us by email or by telephone at 585.231.1542.